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Infinox review and ratings

Established 2009
Location UK
Regulation FCA
Offices London
Broker type STP | ECN
Leverage up to 1:30
Deposit from 50 GBP
Spreads mid  mid
Platforms Web MetaTrader 4 CQG Specific Social Platform
Instruments Currencies Crypto Indices Metals Energies Softs Stocks
Funding methods Wire Transfer Credit Cards Skrill Neteller

Company information

Infinox is a forex broker located in the UK, regulated by the Financial Conduct Authority (FCA).

Be aware, the company has some trading restrictions because of the European Securities and Markets Authority (ESMA) influence.

Availability

Infinox accepts clients from all over the world, excluding USA, Canada, Israel, Iran, Russia, Ukraine and some other countries from the OFAC list.

Distinctive features

Trading instruments

Forex broker offers the following underlying assets for trading.

30+ Currency Pairs Based on major and minor world currencies.
5 Crypto Pairs Based on Bitcoin, Ripple, LeviarCoin, DigitalNote, XET.
13 Indice CFDs Based on baskets of different blue-chip stocks, US Dollar Index and Volatility Index.
3 Metal CFDs Based on Gold, Silver and Copper.
5 Energy CFDs Based on Crude Oil (WTI, Brent), Gas Oil, Heating Oil and Natural Gas.
6 Soft CFDs Based on Cocoa, Coffee, Cotton, Orange Juice, Sugar and Lean Hogs.
1000+ Stock CFDs Based on shares of US, UK and EU companies.

Comprehensive review

Infinox is a forex & CFD broker based in the UK and regulated by the very reputable regulator known as the Financial Conduct Authority (FCA). However, this also means that the broker is overseen by the European Securities and Markets Authority (ESMA), and thus subject to all relevant ESMA rules and regulations.

Infinox can to a large extent be considered a stock CFD broker, with stocks of more than 1,000 companies from around the world available for trading. This includes well-known companies like Apple, Amazon, Alibaba, and Boeing, just to mention a few. In addition, Infinox offers trading in more than 30 forex pairs, various major stock indices, as well as a pretty large selection of commodities, including precious metals.

Once a new trader has signed up with Infinox, he will get the choice between using either MetaTrader 4 (MT4), CQG, or the broker’s own platform called IXO. Among these, MT4 is by far the best-known platform among independent traders, and is available both in a web-based version and a downloadable desktop version for Windows computers.

CQG is another relatively well-known trading platform in the trading community. Unlike MT4, this platform is entirely web-based and can therefore run on any computer. It is also newer than the classic MT4 platform, and some would say that it comes with a bit more modern and intuitive user interface.

Lastly, the broker’s own trading platform known as IXO is a modern and well-designed platform that meets the needs of most traders. The charts on this platform are developed by TradingView, which means that anyone familiar with TradingView would instantly recognize the charting tool on IXO. The rest of the platform also has an easy-to-use design, which is still advanced enough to fulfill most needs.

In terms of account types, Infinox offers dedicated accounts for use on either the MT4 or IXO platforms. On the MT4, both STP (straight-through processing) accounts and ECN (electronic communications network) accounts are available. As usual, the ECN-type of account is more suitable for traders with larger amounts of capital, while the STP account is the better deal for smaller traders and beginners.

Additionally, demo accounts are of course also available free of charge for anyone who wants to practice more before risking real money, or before going live with a new trading strategy.

Although the spread on trading instruments changes dynamically with Infinox, a typical spread on the popular EUR/USD currency pair starts from 0.3 pips, depending on market conditions. For less traded forex pairs and other instruments, however, spreads are significantly wider.

All trading accounts can be funded with bank wire transfers, major credit & debit cards, and the e-wallets Skrill and Neteller. As a fully regulated UK-based forex broker, Infinox does not accept deposits made via cryptocurrency or other unregulated means. In order to open a trading account, a copy of a passport, driver’s license, or national ID card must also be submitted electronically to the broker for verification.

Infinox’s customer service is available via email, live chat, and a UK phone number. The support hotline is reportedly open from 1 AM to 12 AM London time, Monday to Friday, which is something we always appreciate.

However, it should also be mentioned that Infinox has struggled with customer satisfaction for some time now. This is evident from its ratings on Trustpilot and other places. Until these issues are mitigated from the side of the broker, we therefore recommend everyone to be extra careful about depositing money with this broker.

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